When you see this symbol
turn red on our web site,
click on it for important
PUBLIC HEALTH INFORMATION.

 

 


 

PURPOSE:

Our Administrative Care Coordinator Unit (ACCU) is available to provide short term care coordination for all individuals who have Maryland Medical Assistance.  Our office is staffed with two registered nurses available to help you learn about your coverage and benefits.  We receive referrals from doctors and other health care providers when additional assistance is needed to help their patients access needed health care.

WHAT SERVICES ARE AVAILABLE?

We can help newly eligible recipients with HealthChoice and selecting an MCO.  
We can help already established recipients with their health care needs.
We keep a current list of all doctors, dentists, and specialists who participate with MCOs.
If you receive a bill or are declined a covered service, we can explain your appeal and grievance rights.
We can explain eligibility guidelines for Maryland Medical Programs and help with applying.
We can link you to other Medicaid services you may need.

WE CAN HELP WITH THE FOLLOWING COMMONLY ASKED QUESTIONS:

I don’t have my cards.  How can I get them?
I can’t find the doctor I need.  Can you help?
I was auto assigned to an MCO.  Can I change?
I want to file a complaint.  What are my rights?
I can’t get my medicine.  Can you help?
Is transportation available?

CONTACT INFORMATION:

Our office is open Monday through Friday from 8a.m. – 5p.m.
301-759-5094

 

Expanded Administrative Care Coordination Program for Pregnant Women

The EACC Program is available to provide short term care coordination for first-time pregnant women
who have Maryland Medical Assistance. Two registered nurses are available to help you learn about
your coverage and benefits. We receive referrals from doctors and other health care providers when
additional assistance is needed to help their patients access needed health care. As needed, EACC staff
educates and refers all first time pregnant women, and postpartum women with newborns, to
community services and local health department programs, including social, educational, and
preventative services.


Allegany County Health Dept. Administrative Care Coordination Unit

Allegany County Health Department
12501-12503 Willowbrook Road
PO Box 1745
Cumberland, Maryland 21501-1745
(301) 759-5000
Email Us